Confosys is a global outsourcing services touch every industry and business process. We renovate our client's business operations, building them smarter, faster and cheaper, while working with visionary organizations to define innovations in strategic outsourcing. Confosys empowers high performance for our clients’ business operations through outsourcing management. Our experience and global capabilities make us a world leader in application outsourcing, infrastructure outsourcing, business process outsourcing and bundled outsourcing.
The fact that there needs to be a concentrated focus on customer care is indisputable. Acquiring new customers as well as keeping existing customers satisfied by anticipating their needs can only be done through good customer support. Outsourcing to Confosys offers a convincing case for ROI (return on investment), minus a lot of the risk inherent in setting up a complex operation that is not a core competency.
Conventional wisdom has held that any activity important enough to have an impact on productivity -- be it customer care, distribution, transportation, or manufacturing and assembly is best performed, or at least managed, in-house. But in the last 6 years, this belief has proved to be incorrect. Most companies now outsource their logistics, distribution and transportation operations. And, increasingly, many companies have chosen to outsource their manufacturing operations, especially if they do business on a global scale.